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Terms & Conditions

These terms and conditions outline the rules and regulations for the use of the Website owned by C. Bechstein Digital GmbH, located at www.digitaize.eu 

By accessing this website and using our services you agree to these terms and conditions. PLEASE READ THEM CAREFULLY! Do not continue to use www.digitaize.eu if you do not agree to take all of the terms and conditions stated on this page. Please review also our Privacy Notice, which also governs your use of our services, to understand our practices. Also additional terms and agreements can be applicable, e.g. if you download or use a software or app. You will be – in any case – always be asked to read and confirm agreements of any kind-

C. Bechstein Digital GmbH is located at:

Kantstraße 17
10623 Berlin

The following terminology applies to these Terms and Conditions, the Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Germany. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

  • COOKIES

We employ the use of cookies. By accessing www.digitaize.eu, you will be asked to agree to the use of cookies in agreement with the Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

  • COPYRIGHT

All content included in or made available through any C. Bechstein Digital GmbH service, such as text, graphics, 3D CAD files, logos, icons, images, music scores, audio or video clips, augmented / virtual / mixed reality content, digital downloads, data compilations, and software is the property of C. Bechstein Digital GmbH or its content suppliers and protected by European and international copyright laws.

  • TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any C. Bechstein Digital GmbH service are trademarks in the EU and other countries. Our trademarks must not be used in connection with any product or service that is not C. Bechstein Digital’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits C. Bechstein Digital GmbH. All other trademarks not owned by C. Bechstein Digital GmbH that appear in any C. Bechstein Digital GmbH service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by C. Bechstein Digital GmbH.

  • PATENTS

Some of our solutions are patented. Products you buy on C. Bechstein Digital GmbH or is feature by any C. Bechstein Digital GmbH service may operate under license of one or more patents.

  • LICENSE

Unless otherwise stated, C. Bechstein Digital GmbH and/or its licensors own the intellectual property rights for all material on www.digitaize.eu. All intellectual property rights are reserved. You may access this from www.digitaize.eu for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from www.digitaize.eu

  • Sell, rent or sub-license material from www.digitaize.eu

  • Reproduce, duplicate or copy material from www.digitaize.eu

  • Redistribute content from www.digitaize.eu

If you should want to do any of the above mentioned your need C. Bechstein Digital GmbH´s written consent. Contact us at contact@digitaize.eu to start discussions on this.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. C. Bechstein Digital GmbH does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of C. Bechstein Digital GmbH, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, C. Bechstein Digital GmbH shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

C. Bechstein Digital GmbH reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

  • Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and

(c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • business and community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that:

(a) the link would not make us look unfavourably to ourselves or to our accredited businesses;

(b) the organization does not have any negative records with us;

(c) the benefit to us from the visibility of the hyperlink compensates the absence of my site; and

(d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and

(c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to contact@digitaize.eu . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Please wait approx. 2 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

  • Eventually also use of C. Bechstein Digital GmbH´s logo or other artwork

You will receive a written statement on this, which comes into vigor by signature of both of the parties.

  • iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website. For further details refer to the paragraph above.

  • Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

  • Your Privacy

Please read Privacy Policy here.

  • Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

  • Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

  • Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:

(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

  • ELECTRONIC COMMUNICATIONS

When you use C. Bechstein Digital GmbH´s services, or send e-mails, text messages, and/or other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through other C. Bechstein Digital GmbH services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

License and Access

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, C. Bechstein Digital GmbH or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the C. Bechstein Digital GmbHservices.

This license does NOT include

  • any resale or commercial use of any C. Bechstein Digital GmbH service, or its contents;
  • any collection and use of any product listings, descriptions, or prices;
  • any derivative use of any C. Bechstein Digital GmbH service or its contents;
  • any downloading, copying, or other use of account information for the benefit of any third party;
  • or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by C. Bechstein Digital GmbH or its licensors, suppliers, publishers, rightsholders, or other content providers. No C. Bechstein Digital GmbH service, nor any part of any C. Bechstein Digital GmbH service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of C. Bechstein Digital GmbH. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of C. Bechstein Digital GmbH without express written consent. You may not use any meta tags or any other “hidden text” utilizing C. Bechstein Digital GmbH’s name or trademarks without the express written consent of C. Bechstein Digital GmbH. You may not misuse the C. Bechstein Digital GmbH services and only use them as according to the law. The licenses granted by C. Bechstein Digital GmbH terminate if you do not comply with these Conditions of Use or any Service Terms.

Your Account

You may need your own C. Bechstein Digital account to use certain C. Bechstein Digital GmbH services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. C. Bechstein Digital GmbH does NOT sell products for children, but they be used by them. We only sell them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use our services only with involvement of a parent or guardian. C. Bechstein Digital GmbH reserves the right to refuse service, terminate accounts, terminate your rights to use C. Bechstein Digital services, remove or edit content, or cancel orders in its sole discretion.

Reviews, Comments, Communications, and Other Content

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Nimikry reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant C. Bechstein Digital GmbH a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant C. Bechstein Digital GmbH and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify C. Bechstein Digital GmbH for all claims resulting from content you supply. Nimikry has the right but not the obligation to monitor and edit or remove any activity or content. Nimikry takes no responsibility and assumes no liability for any content posted by you or any third party.

Terms of shipping

We apply CPT Incoterms for all our product shipments. 


Items will be shipped by UPS, DPD, FedEx or other logistics services. Usually we ship a few days after we received and confirmed your order. If there should be any unforeseen delay we will contact you via e-Mail immediately.

We ship our products worldwide. For an overview on our shipping costs and shipping times, please read more below under Shipping time & costs.

Returns Policy

If you are not satisfied with your purchase for any reason, just contact us or use the form below to request a refund.

Return your order to us within 30 days of when the order was shipped, and we’ll process a full refund back to the original payment method. 

For order placed in the European Union, we provide a FREE pre-paid return label to ship the products back. For orders outside the EU, the shipping costs are at your own expense. 

Returns only accepted of products purchased from digitaize.eu

We do not accept returns from 3rd party distributors.

Please send your items back with the original packaging intact.
Refunds will be issued to the original form of payment within 14 days of receiving the products.

Depending on your financial institution it may take up to 2 weeks to receive your refund.

To request a refund, please use this form: 

Return Form

Shipping time & costs

We proudly offer free shipping on all our products!

Our orders are shipped within a few days from the new incoming order.

Once dispatched, shipping within the European Union takes 5-7 business days. 

Shipping outside the European Union can take up to 14 days after the order has been dispatched.

Product Description

C. Bechstein Digital GmbH attempts to be as accurate as possible. However, C. Bechstein Digital GmbH does not warrant that product descriptions or other content of any C. Bechstein Digital GmbH service is accurate, complete, reliable, current, or error-free. If a product offered by C. Bechstein Digital GmbH itself is not as described, your sole remedy is to return it in unused condition.

Pricing

“List Price” means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. Certain products may have a “Was Price” displayed, which is determined using recent price history of the product.

With respect to items sold by C. Bechstein Digital GmbH, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If the correct price of an item sold by C. Bechstein Digital GmbH is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

App Permissions

When you use apps created or used by C. Bechstein Digital GmbH, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.

Sanctions and Export Policy

You may not use any C. Bechstein Digital GmbH service if you are the subject of EU sanctions or of sanctions consistent with EU law imposed by the governments of the country where you are using our services. You must comply with all EU or other export and re-export restrictions that may apply to goods, software, technology, and services.

Other Businesses

Parties other than C. Bechstein Digital GmbH may be offering products, provide services or software, or sell product lines through C. Bechstein Digital GmbH´s  services. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from C. Bechstein Digital GmbH. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). C. Bechstein Digital GmbH does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disclaimer of Warranties and Limitation of Liability

THE C. Bechstein Digital GmbH SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE C. Bechstein Digital GmbH SERVICES ARE PROVIDED BY C. Bechstein Digital GmbH ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. C. Bechstein Digital GmbH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE C. Bechstein Digital GmbH SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE C. Bechstein Digital GmbH SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE NIMIKRY SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, C. Bechstein Digital GmbH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. C. Bechstein Digital GmbH DOES NOT WARRANT THAT THE C. Bechstein Digital GmbH SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE C. Bechstein Digital GmbH SERVICES, C. Bechstein Digital GmbH’s SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM C. Bechstein Digital GmbH ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, C. Bechstein Digital GmbH WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY C. Bechstein Digital GmbH SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY C. Bechstein Digital GmbH SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Disputes

Any dispute or claim relating in any way to your use of any C. Bechstein Digital GmbH Service, or to any products or services sold or distributed by C. Bechstein Digital GmbH or through www.digitaize.eu will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Applicable Law

By using any C. Bechstein Digital GmbH’s services, you agree that federal law of Germany is valid, if not customer protection laws state anything else.

Additional Software Terms

The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with C. Bechstein Digital GmbH services.

  1. Use of the Software. You may use Software solely as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the Software in whole or in part. All software used in any C. Bechstein Digital GmbH service is the property of C. Bechstein Digital GmbH or its software suppliers and is protected by EU and international copyright laws.
  2. Use of Third Party Services When you use the Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
  3. No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the Software, whether in whole or in part.
  4. We may offer automatic or manual updates to the Software at any time and without notice to you.
  5. In the event of any conflict between these Conditions of Use and any other or third-party terms applicable to any portion of the Software, such as open-source license terms, such other terms will control as to that portion of the Software and to the extent of the conflict.

Warranty

The C. Bechstein Digital GmbH  offers a Two-Year Limited Warranty. Read below to read what the Two-Year Limited Warrant includes.

This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product; (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the C. Bechstein Digital GmbH  Product outside the user manual, the technical specifications or other C. Bechstein Digital GmbH  Product published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of C. Bechstein Digital GmbH ; (g) to a C. Bechstein Digital GmbH  Product that has been modified to alter functionality or capability without the written permission of C. Bechstein Digital GmbH ; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the C. Bechstein Digital GmbH  Product; (i) to damage occurred to any instrument while mounting DigitAize and not following C. Bechstein Digital GmbH ´s descriptions on how to mount the product, (j) to damage occurred while modifying or removing DigitAize and not following descriptions provided in the support area, (k) if any serial number has been removed or defaced from the C. Bechstein Digital GmbH  Product; or (l) if C. Bechstein Digital GmbH  receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the C. Bechstein Digital GmbH Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

Important: Do not attempt to open the C. Bechstein Digital GmbH product unless the User Manual describes how it is designed for opening or remove any protective caps attached to the C. Bechstein Digital GmbH Product. Opening the C. Bechstein Digital GmbH Product or removing protective caps may cause damage that is not covered by this Warranty. Only C. Bechstein Digital GmbH should perform service on this C. Bechstein Digital GmbH Product.

What will C. Bechstein Digital GmbH do in the event of a warranty claim?

If during the warranty period you submit a claim during the warranty period this warranty, C. Bechstein Digital GmbH will, at its option:

(i) repair the C. Bechstein Digital GmbH Product using new or previously used parts that are equivalent to new in performance and reliability, or 

(ii) replace the C. Bechstein Digital GmbH Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability, or 

(iii) refund your purchase price in exchange for the return of your C. Bechstein Digital GmbH Product.

When a product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes C. Bechstein Digital GmbH’s property.

A replacement part or product or a repaired C. Bechstein Digital GmbH Product assumes the remaining warranty of the original C. Bechstein Digital GmbH Product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.

For service requested in a country other than the country of purchase for the C. Bechstein Digital GmbH Product, C. Bechstein Digital GmbH may repair or replace products and parts with comparable products and parts that comply with local standards.

How to obtain warranty service?

Please access and review the following online help resources before seeking warranty service:

Warranty Service Options

C. Bechstein Digital GmbH will provide warranty service through one of the following options:

 (ii) Mail-in service. If C. Bechstein Digital GmbH elects to provide service through its mail-in service, C. Bechstein Digital GmbH will send you prepaid waybills and if applicable, packaging material and instructions on how to properly pack and address your C. Bechstein Digital GmbH product, so that you may ship your C. Bechstein Digital GmbH Product back. Instructions may be sent to you via email or in hard copy with the packaging material. Once service is complete, C. Bechstein Digital GmbH will return the C. Bechstein Digital GmbH Product to you. C. Bechstein Digital GmbH will pay for shipping to and from your location if all instructions regarding the method of packaging and shipping the C. Bechstein Digital GmbH Product are followed.

(iii) Do-it-yourself (“DIY”) service. Under DIY service C. Bechstein Digital GmbH will provide you with a replacement product or easily replaceable parts or accessories of a product, such as housing components or sensors, which can be replaced without using any tools. Note: C. Bechstein Digital GmbH is not responsible for any labour costs you incur relating to DIY services.

C. Bechstein Digital GmbH is also not responsible for any damage or harm caused by any DIY replacement, service or modification of the hardware sold originally. Should you require further assistance with the replacement, contact C. Bechstein Digital GmbH Support via the website www.digitaize.eu/support. If C. Bechstein Digital GmbH elects to provide service through DIY service, the following process will apply: 

(a) Service where C. Bechstein Digital GmbH requires return of the replaced product, part or accessory: C. Bechstein Digital GmbH may require a credit card authorization as security for the retail price of the replacement product, part or accessory and applicable shipping costs. C. Bechstein Digital GmbH will ship a replacement product, part or accessory to you with instructions for replacement, if applicable, and any requirements for the return of the replaced product or part. If you follow the instructions, C. Bechstein Digital GmbH will cancel the credit card authorization, so you will not be charged for the product or part and shipping to and from your location. If you fail to return the replaced product, part or accessory as instructed or return a replaced product, part or accessory that is ineligible for service, Apple will charge your credit card for the authorized amount. If you are unable to provide credit card authorization, the service may not be available to you and C. Bechstein Digital GmbH will offer alternative arrangements for service.

(b) Service where C. Bechstein Digital GmbH does not require return of the replaced product, part or accessory: C. Bechstein Digital GmbH will ship you free of charge a replacement product, part or accessory accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced product, part or accessory.

Limitation of Liability

  1. A) Entire agreement:

Other than the consumer law rights to which you are entitled as set out at the beginning of this document, all warranties, conditions and other terms not set out in this warranty document are excluded from the C. Bechstein Digital GmbH One-Year Limited Warranty. As a result, C. Bechstein Digital GmbH does not make any other promises, conditions or warranties about the service other than set out in this warranty document.

Some countries do not allow limitations on how long such warranties, conditions and/or implied terms may last, so the limitation described above may not apply to you.

  1. B) Disclaimer in relation to data:

C. Bechstein Digital GmbH does not warrant, represent or undertake that it will be able to repair or replace any C. Bechstein Digital GmbH Product under this warranty without risk to and / or loss of information and / or data stored on the C. Bechstein Digital GmbH Product.

  1. C) Limitation of liability:

C. Bechstein Digital GmbH is not responsible for damage which is not C. Bechstein Digital GmbH’s fault or any loss of data. If you are an entrepreneur, C. Bechstein Digital GmbH is also not responsible for loss of benefits or profits. These exclusions shall not apply to (i) death or personal injury, (ii) fraud or gross negligence; or (iii) fraudulent misrepresentation; or (iv) any other liability that cannot be limited or excluded as a matter of law.